Keep communication moving
Sort incoming messages, prepare replies from approved knowledge, surface urgent items and draft follow-ups for review.
AI agents for small business
Delegate a defined role to an AI agent.
Set up an assistant or voice agent with the context, tools, permissions and human approval required to carry the work forward.
- Least-privilege access
- Human approval where it matters
- You own the setup
Two agent services
Choose the kind of work you want to stop carrying.
Both services start with a defined role, controlled access and a person accountable for the result. The difference is where the work happens.
AI Assistants
Inbox
Content
Operations
Build
A chatbot answers. An AI assistant carries the work forward.
Aenta configures OpenClaw or Hermes with a defined role, the right business context and controlled access to your tools. It can then work through recurring digital tasks instead of waiting for you to start every step.
Turn ideas into useful output
Research a topic, work from your existing point of view and prepare briefs, drafts and repurposed content.
Carry recurring admin
Prepare reports, organise files, update records, coordinate schedules and run defined checklists on time.
Create what the business needs
Draft documents, change approved website content, analyse data and help build small internal tools or workflows.
More automation, clear control
Claw back more time without handing over the keys.
An agent can touch real files, accounts and communication channels. That makes it useful — and means the setup must be deliberate. We begin with the smallest useful permission set and expand only after the workflow has earned trust.
- ObserveMap the task, inputs, edge cases and failure points before automating it.
- LimitGive the agent only the tools, files and accounts required for that role.
- ApproveKeep people in the loop for publishing, payments, promises and sensitive decisions.
- ExpandAdd responsibility when the work is stable, visible and easy to reverse.
The offer
Environment
Context
Access
Workflows
Controls
Handover
AI Assistant setup and maintenance, built around one useful role.
You receive the working environment, business context, tools, skills, schedules and approval rules needed for the first role. Ongoing maintenance can keep the environment updated, review access and improve the workflows as the business changes.
Environment and updates
Install, hosting choice, model connection, updates and a security baseline.
Business context
Your role definitions, knowledge, standards, preferences and sources of truth.
Tools and access
Only the accounts, files, channels and integrations needed for the agreed work.
Skills and schedules
Repeatable instructions and triggers that turn requests into consistent workflows.
Approvals and recovery
Clear checkpoints, logs, escalation paths and reversible actions.
Training and maintenance
Documentation and coaching, with optional ongoing checks, updates and workflow improvements.
- 01
Understand the constraints worth tackling
Find the cluster of repeatable work that returns enough time to justify an agent.
- 02 / Configure
Build the safe base
Set up the selected agent, context, access boundaries and approval points.
- 03 / Prove
Run real workflows
Test with representative work, inspect failures and tighten the instructions.
- 04 / Maintain
Keep it useful
Hand over the setup, then maintain and improve it at the level the business actually needs.
The measurable outcome
Know exactly how much work the agent has taken off the team.
Before launch, we record the current workload and agree the numbers that would make the role worthwhile.
[X] hrs/weekFounder or team time the role is expected to return
[X] tasks/weekDefined work completed or prepared for approval
[X]%Exceptions requiring a person after the workflow stabilises
Targets are set from your baseline during scoping. Bracketed figures are placeholders, not Aenta performance claims.
The right agent for the job
Persistent workflow option
Local-first option
Hermes Agent or OpenClaw, configured around your operation.
You do not need to choose the technology first. Aenta selects the foundation after understanding the work, where it needs to run and what it may safely access.
Hermes Agent
A strong fit when persistent memory and improving repeatable workflows are central to the role.
- Persistent, curated memory
- Tools and reusable skills
- Scheduled tasks
- File, browser and messaging workflows
OpenClaw
A strong fit for a local-first, always-on assistant with broad channels, tools and routing options.
- Local-first gateway
- Tools, skills and plugins
- Scheduled and background work
- Broad messaging-channel support
Hermes Agent and OpenClaw are independent open-source projects. Features, model-provider support and security guidance can change; every recommendation is confirmed against the current release before implementation.
Voice Agents
Reception
Booking
Qualification
Customer support
Assess a Voice Workflow
Turn routine calls into completed actions without adding another queue.
Voice agents can answer from approved knowledge, follow a defined call flow, update connected systems and hand unusual or sensitive calls to a person.
AI receptionist and call routing
Answer common questions, identify why someone is calling and transfer or capture the enquiry for the right person.
Appointment booking and rescheduling
Check approved availability, book or move appointments, confirm details and send the agreed follow-up.
Lead qualification and callback
Ask the agreed qualifying questions, record the answers and route suitable leads to the next sales step.
Customer updates and routine support
Handle status questions from connected data, explain approved policies and escalate exceptions without leaving callers stranded.
A scoped voice agent launch
These are starting configurations, not fixed packages. After the assessment, Aenta provides a scope and quote based on call volume, integrations, workflow complexity, escalation rules and ongoing maintenance.
The measurable outcome
Measure calls resolved, actions completed and time returned.
The launch scope defines the baseline, the transfer rules and the result worth paying for.
[X] calls/weekRoutine conversations handled through the agreed workflow
[X]%Calls resolved or completed without an avoidable transfer
[X] hrs/weekTeam interruption time expected to be returned
Targets are agreed from real call volume and workflow data. Bracketed figures are placeholders, not Aenta performance claims.
FAQ
Before you give an agent a job or a phone line.
No. We start with the role, tools, hosting preference and risk level. The technology follows those decisions.
Not responsibly. An agent can carry a wide range of well-defined digital work, but strategy, unusual cases and consequential actions still need human judgment. The aim is to remove execution from your plate, not accountability.
Yes, when those tools are deliberately connected. We normally begin with drafts or reversible actions and require approval before anything sensitive or public.
There is no risk-free agent with real access. We reduce exposure through separate environments where appropriate, least-privilege permissions, trusted skills, allowlists, approval rules, logs and staged rollout.
Yes. You receive the configuration, business instructions, custom skills and operating documentation we create, subject to the licences and terms of the underlying software and model providers.
[PRICE / PACKAGE PLACEHOLDER]. The final scope depends on the number of workflows, integrations, environments and approval requirements.
They should not be misled. The introduction and disclosure are agreed during setup, along with the situations that must be transferred to a person.
Start with one useful role
Launch the first role that can give your week back.
Request a personal assessment. We’ll identify the work worth delegating and whether an AI assistant, voice agent or smaller automation is the safest, fastest path.
Assess an Agent Role